In 2009, service jobs accounted for more than 80% of US private sector employment. Service Industry Tips (SIT) is a revolutionary, new app focused on transforming the service industry. Being the first of its kind, SIT focuses on appreciating every service and holding workers accountable for provided services. SIT achieves this by employing a five-star rating system for delivered services. In addition to the star rating system, SIT goes a step further by allowing customers to leave comments. SIT also offers an option to tip service providers within the app, which makes the monetary tip available to service providers immediately.